THIS ONE wants everyone to be able to browse, learn about and buy our wine, including people with disabilities. We're working to make thisone.wine accessible and easy to use.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people who are blind or have low vision, are deaf or hard of hearing, or have motor, speech or cognitive disabilities.

What we're doing

• Adding text descriptions to images
• Making sure the site can be navigated with a keyboard and works with screen readers
• Keeping text readable, with sufficient color contrast
• Reviewing new pages and features for accessibility before they go live

Known limitations

Some parts of the site are provided by third parties, such as checkout, payment options and sign-up forms. We choose partners who work toward accessibility, but we don't fully control those tools. Some content may not yet meet our standard while we keep improving it.

Need help or want to order another way?

If you have trouble using any part of the site, or would like help placing an order, email us at chat@thisone.wine. Tell us what you were trying to do and the page you were on. We'll reply within 2 business days and help you complete your order.

Feedback

We welcome your feedback on the accessibility of thisone.wine. Please let us know if you run into any barriers.

Last updated: September 19, 2026